Your telephone is required for the device to work properly. Please recheck the steps within the Quick Setup Guide provided with the device and follow connection instructions to get started, then re-detect the phone.
FAQ tagged "Setup Wizard"
During the setup wizard, FREETALK® Connect•Me informed me that my landline is not available. Is this a problem?
FREETALK® Connect•Me does not require a landline to allow Skype calling. You can proceed without the landline and enjoy low cost Skype calling.
During the Setup Wizard, FREETALK® Connect•Me informed me that there was a problem with my Internet connection. What do I do?
Internet detection Setup Wizard will attempt to access Skype service. If the service cannot be reached, there must be something wrong with your Internet connection. Please do not attempt to change your cables’ setup since you would not be able to access wizard pages if you have not connected the cables properly. We suggest to first check if you can access Internet from your computer by opening a web browser. If your internet is not working, then please contact your Internet Service provider to help you further. As a last resort if none of the suggestions helped, please contact our customer support department.
Why does the sign in page give me the 2 options, create account and login?
The sign in form is used to log into your existing Skype account. If you do not have one, then you would use “Create new account” to create one.
While setting up the device in the Setup Wizard, my landline was found, but I am still unable to use it. Why?
In some homes you might have the landline socket ready for the operator to connect the service, but that doesn’t mean you have the landline service enabled. If you don’t have the landline service enabled the device will detect the line but you will still not be able to make any calls with it since you don’t have the service contract with your local phone operator. You don’t need the landline service to use Skype with your home phone. In cases when you don’t have the service enabled simply don’t even connect the cable to the landline socket.
Brought to you by FREETALK® The FREETALK® Connect products allow you to use Skype from your landline at home and from your business. Now you can make Skype calls without the need for a PC. Enjoy convenient, low-cost Skype calls from the comfort of your home phone with FREETALK® Connect•Me or make Skype calls from every phone in your office with FREETALK® Connect•All